Shipping policy
Shipping Policy
Last updated: October 5, 2026
Processing Time
Orders are processed within 1–3 business days. You'll receive a confirmation email with tracking information once your order ships.
Shipping Times
Standard shipping typically takes 7–15 business days depending on your location. Delivery times may vary during peak seasons and holidays.
Shipping Rates
We offer free standard shipping on all orders within the United States.
International Shipping
We currently ship to the United States only. We're working on expanding to additional countries — stay tuned.
Order Tracking
Once your order ships, you'll receive an email with a tracking number. Please allow 2–3 days for tracking information to update after shipment.
Shipping Delays
While we do our best to meet estimated delivery times, occasional delays may occur due to carrier issues, weather, customs processing, or high order volume. We appreciate your patience and will keep you informed if any significant delay affects your order.
Lost or Missing Packages
If your package has not arrived within 20 business days of shipment, please contact us at hello@thememoryglobe.store with your order number and we'll investigate and make it right.
Questions?
Reach out anytime at hello@thememoryglobe.store — we're happy to help.